New update to WhatsApp Terms of Service
WhatsApp new terms come into effect from February 8th
More options for users and business accounts
There are many options available on Facebook as a business service provider. WhatsApp now offers more options for users and business to offer these options as well.
Facebook uses WhatsApp to process messages
If you choose to use Facebook’s secure hosting infrastructure for any business information, WhatsApp will provide you with business-oriented business instructions on WhatsApp.
Customers can block a business account at any time
WhatsApp users can easily block the business if they ever want to stop listening from their business. The business then delivers no messages to those customers.
Industry standard practice
Remember that hiring a third party company to host and store messages is the industry standard, as are other business service providers.